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Who We Are

We incubate and develop retail talent

FRA Talent Lab is the in-house workforce development agency from the Fashion Retail Academy (FRA).

We help retailers – from independents and highstreet to luxury and supermarkets – evolve and develop internal skills and capabilities through innovative learning and development experiences, to meet the needs and demands of modern-day commerce and consumerism.

We are socially-driven, with all profits reinvested in the FRA, to continue our mission of creating, enhancing and nurturing the next generation of retail talent.

By working with us, you not only meet your specific people goals and objectives, but also help support and launch the careers of grassroots talent.

WHY WE DO WHAT WE DO

We are striving to become the most coveted home of retail training and development. We do this by creating transformative learning and development experiences that change lives, create and enhance careers, and supports industry harness the power of their people by building capabilities from within.

We care

Our values make our business; we recognise that our people and partners bring the FRA and FRA Talent Lab to life as the home of retail’s future generation. The unifying quality of the FRA is our propensity to care.

Customer centric

We are by industry, with industry, for industry. We look at the bigger picture to ensure our offer is reflective of both current and future industry needs. Every small detail contributes to our Best Imaginable experience.

Authentic Actions

We are authentic in our actions, words, and interactions. We bring our whole self to every project, and are ‘all in’ all the time.

Resilient people

What we care about never goes away in the face of obstacles or setbacks. There’s integrity in our action to relentlessly strive for what we care about.

Enthusiastic Outlook

Our passion for what we care about drives our outlook, pushes our limits, and inspires other to take action.

Diveristy, Equity and Inclusion

We are committed to ensuring fair access to education and employment, and support individuals from all backgrounds, abilities and aspirations to fulfil their potential. The means by which we continue improve equality of opportunity, regardless of circumstances or background can be found in our Access and Participation statement.

Read more here

Social Impact

The social impact of our work is rarely teased out in our headline stats or official government reporting but we know that we change lives, transform and enhance careers, and provide retailers with first-class education and training to attract, develop and retain top talent.

Read more from our Social Value report

How we work

Collaboration and partnerships are central to our ways of working; we put industry needs at the heart of our offer. We keep pace with change through a test-and-learn mindset and take pride in our long-lasting relationships with our partners.

More on how we work

Industry Advisory Committee

We are extremely fortunate to have the support from some of the best in business. Our Industry Advisory Committee provide advice and guidance to the FRA and Talent Lab to ensure our offer is truly reflective of what our industry needs.

Read more about our Industry Partners

Jonathan Brech

Consulting Partner, Cambridge Data

Sarah Mcvittie

Founder, Dressipi

Simon Platts

Responsible Sourcing Director, ASOS

Chris Amadeo

Managing Director, Fashion and Retail Awards

Daniel Peters

Ex FRA Student & Founder of Fashion Minority Report

Hash Ladha

Ex CEO, Oasis & Warehouse

Mairi Fairley

Partner & Head of Retail Practice, OC&C Strategy Consultants

Sue Vandenberghe

Brand Director, Live Unlimited

Zoe Donovan

Digital Director, LK Bennett

Our employer partners

We collaborate with a wide range of retailers to support varying talent objectives. Here’s a snapshot of some of our current and past industry partners.

Management support has raised the profile of apprentices, and has demonstrated the added-value and impact the programme has had on the wider business.

Apprenticeship Case Study Supermarket Brand

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