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Bespoke L&D

Build a workforce fit for the future of retail

Looking to take your team to the next level? Found yourself with a critical skills gap that needs filling? Or seeing a high level of staff turnover? Our learning and development pathways are designed for busy teams to help alleviate your talent pinch points.

Our training and development covers a broad range of retail functions and disciplines including:

  • Buying and Merchandising
  • Visual Merchandising
  • Design and creative
  • Marketing and PR
  • Ecommerce
  • Data Analytics
  • UXUI
  • Digital Marketing
  • Leadership and Management
  • Garment and Product Technology
  • Retail Operations
  • Styling
  • Personal and Professional Development

How we work

We help you build a team fit for now and the future through collaboration, innovation and being champions for change.

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Types of development activity

We offer a range of learning formats. All can be offered as standalone courses, as well as part of a larger, integrated programme.

Workshops

Our workshops are led by our roster of industry experts. They range from a few hours to a full day. Some topics may require longer or more frequent sessions to cover all the learning.

Masterclasses

Our network gives us access to some of the best qualified speakers in the industry. Usually focused on macro topics and trends, our masterclasses are a great addition to an integrated pathway.

Short courses

Enrol your team on our off-the-shelf short courses which can be updated and tailored to your business and product areas..

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Webinars

Our live, online learning – led by retail experts – enables fragmented teams to collaborate as part of the same development pathway. Sessions are interactive and designed to encourage maximum participation.

Skills Labs

Our online or in-person Skills Labs deliver short, sharp learning bursts focused on building technical competencies. Expect your team to come out with tips and tricks to improve efficiency and performance.

Online learning

Bespoke and off-the-shelf online learning that can be completed by individuals at their own pace. Ideal as part of a wider programme for specific skills development.

Coaching

Our coaching offers bespoke and individualised support. A great enhancement for online programmes to ensure learning is embedded, and as support as part of strategic projects and presentations.

Reverse Mentoring

Our mentoring programme with the Fashion Retail Academy gives individuals the opportunity to develop their leadership and coaching skills whilst gaining first-hand insights to the Gen Z psyche.

Apprenticeships

Tap into your Levy or Government funding to offer nationally recognised apprenticeship standards as part of your development pathways. Suitable for entry-level up to senior management.

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Invest in your talent

Drive growth and skills sustainability with a high performing and engaged workforce.

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Resources

One of the value-added benefits of working with FRA Talent Lab is the world-leading resources we offer as part of our integrated learning pathways.

We love to chat.